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Please e-mail firstname.lastname@example.org stating your ORDER NUMBER in the subject box . Please allow up to 48 hours during weekdays, and 72 hours over the weekend for your enquiry to be replied to. Longer period during the Easter holidays.
To cancel orders please notify the customer care team within 2 hours of ordering.
We are available from Monday- Friday 09:30-18:00 (excluding bank holidays)
Please contact us by email to email@example.com . Please include a complete profile of your store/ boutique / online store. Unfortunately, it is not possible to respond to all emails received, so if you have not received a response within 14 days, please assume that your request has been unsuccessful.