Pre-orders
When placing a pre-order please order as you would a normal website order, please be advised to look at the expected date for this item when selecting your size. The expected date will also be visible in the checkout and invoice.
Please be aware that because of the "pre-sale" nature of such transactions, there might be a delay on the actual delivery date as the stated estimated delivery dates are only approximate and may vary.
If your order consists of a mix of pre-order and in-stock items, your order will be dispatched in one shipment, this includes next day orders. Any next-day orders with pre-order items will be dispatched once the stock has been delivered to our warehouse.
If you wish to cancel your pre-order please email customercare@virgoslounge.com- please allow up to 48 hours for a reply, excluding weekends.